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Forsey's General Sales Contract, Terms & Conditions

FORSEY’S DOES NOT GUARANTEE LEAD TIMES

SPECIAL ORDERS CANNOT BE CANCELED OR RETURNED FOR ANY REASON


By signing a Sales Agreement, purchaser acknowledges all conditions below. Special orders cannot be cancelled or returned, and all deposits are non‑refundable. Purchaser agrees to pay the total amount shown, including applicable sales tax. Failure to pay the full balance before delivery will result in a 2.5% monthly finance charge on the outstanding balance. In the event of default, purchaser agrees to pay reasonable attorney’s fees and court costs. Seller retains a security interest in all merchandise until paid in full.


Payment & Storage

Forsey’s will store your order, upon request, for 30 days from the date it is received in full, provided the balance is paid in full. Orders with a combined weight over 250 lbs will accrue $125/month storage beginning on day 31. Storage fees, along with any finance charges must be paid before delivery is scheduled.


Delivery

It is assumed all orders will be delivered complete unless split shipping is selected at the time of sale.
If split shipping is selected, the purchaser authorizes Forsey’s to collect payment and delivery fees per item as each ships. Each delivery incurs its own delivery charge. Delivery tickets are released to the warehouse only after payment is processed and the corresponding items are received.


Special Order Items

Special orders cannot be cancelled or returned. A 50% minimum deposit is required before an order is submitted to the manufacturer. Remaining balances are due once the order is received in its entirety at our warehouse and before delivery is scheduled. The warehouse will contact the purchaser once all items arrive and provide payment options and delivery scheduling.

Deposits are non‑refundable for any reason.


Floor Sales

Items purchased from the sales floor require full payment upfront before delivery.
If only a partial payment is made, another customer willing to pay in full may purchase the item. Floor items may be returned within 48 hours of delivery; after that, they are final sale. Delivery fees for returns are charged at Forsey’s discretion. Any fully paid floor sale that is cancelled before delivery or returned will incur a 15% restocking fee for lost sales opportunities and administrative costs.


COM / COL

When providing your own material:

          • A completed COM form must be attached to your material before it is shipped to the manufacturer. Forsey’s is not responsible for lost or damaged material once it leaves our showroom. Designer assumes all risk when using COM/COL.
          • Forsey’s can ship your material to the manufacturer for $175 per bolt. If material must be returned, an additional $175 charge applies.
          • Using COM voids the manufacturer’s warranty. Designer/customer is responsible for all assessment, repairs, shipping, and related costs for any COM‑applied item.
          • Manufacturer‑requested yardage is non‑negotiable. Yardage quotes are estimates; additional material may be required. Forsey’s is not responsible for extra material costs or overage returned after completion. Shipping charges apply to any additional COM requested.
          • Forsey’s strongly recommends in‑line fabrics due to the risks associated with COM.


    Drop Ship

    Forsey’s will request quotes from two vetted white‑glove receivers. Drop‑ship orders require 100% payment at the time of order.

    Goods will not be released from the factory until payment is received in full. Forsey’s covers freight from the factory to any white‑glove receiver within the Continental U.S. Purchaser is responsible for all receiving, inspection, storage, and delivery fees. Storage fees may begin as soon as 3 days after receipt.

    After goods reach the receiver, all transactions—including delivery scheduling—are handled directly between purchaser and receiver. Forsey’s is not responsible for damaged or lost items once received by the white‑glove receiver and cannot assist with repairs, replacements, or logistics outside the Salt Lake City Metro Area.